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Product outline
SMART
- Service Management Assessment and
Re-assessment Tool is intended to provide your business
with the ability to benchmark any aspect of its Service Management processes,
and other features including the ability to reveal weaknesses, help you
determine how to utilise your budget in the best way and produce a variety of
reports. Although initially developed for Service Management
assessments, its flexible design enables assessments of any business process,
e.g. Training, Outsourcing, ISO 9000, indeed any business process which will
benefit from assessment. Explore SMART's features by navigating
through this site, which includes some interactive features.
Product specification
 | A fully featured user-definable assessment tool |
| Delivered with question sets for Service Management
use |
| Underlying Access database, open to users |
| Priced on single use, number limited use, site licence |
| Full documentation and help screens |
| Consult us for minimum system
requirements |
| Consultant and training support available |
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- Telephone
0845 053 1589
- Address
18 Northumberland Street, Edinburgh EH3 6LS
- Electronic mail General Information:
info@northallan.com
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