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Northallan's SMART
- Service Management Assessment and
Reassessment Tool .
This highly configurable tool enables rapid assessment of Service Management
status. Its features extend beyond the range normally identified by
ITIL Service Management processes, although enabling accurate measurement using
the benchmark provided by ITIL, the internationally recognised Service
Management standard and philosophy.
View SMART
here
Key Benefits
 | A comprehensive distillation of knowledge |
| Features searching questions about real
process status |
| Constantly updated with Industry Standard and Statutory
information |
| Predicted implementation cost, with best value route |
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